Ibaje Privacy Policy — How Your Data Is Collected and Protected

Welcome to ibaje. This Privacy Policy provides a complete overview of how personal data is collected, stored, used, and protected for users of the ibaje platform.

By using the ibaje website, mobile app, or any of its services, you are considered to have agreed to the terms of this Privacy Policy. If you do not agree, please discontinue use of ibaje.

Ibaje believes transparency is the best form of security. That is why we have explained everything in plain, straightforward language — keeping legal jargon to a minimum.

Ibaje collects two types of data — what you provide directly, and what is gathered automatically during your use of the platform.

Ibaje only collects data that is genuinely necessary to operate the service. No unnecessary data is collected.

Ibaje uses your data only for specific, legitimate purposes. It is never used for anything you have not been informed about.

• To complete account registration, management, and KYC verification.
• To securely process deposit, withdrawal, and payment transactions.
• To personalize your gaming experience and deliver relevant offers.
• To detect and prevent fraud, money laundering, and suspicious activity.
• To provide customer support and resolve issues.
• To support the implementation of responsible gaming policies.
• To meet legal obligations and satisfy regulatory requirements.

Ibaje never sells your personal data. However, it may be shared with trusted third parties in certain circumstances:

• Payment Processor: Necessary information is shared with payment partners to complete transactions.
• KYC Verification Service: Documents are shared with accredited verification partners for identity checks.
• Legal Authorities: Data may be disclosed to comply with legal obligations under court order or government directive.
• Fraud Prevention Agencies: We cooperate with relevant authorities to combat cybercrime and fraud.

The ibaje website and app use cookies and similar tracking technologies. Cookies are small data files stored in your browser.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent ibaje from functioning properly.

Ibaje has implemented industry-standard technical and organizational measures to keep your data secure:

• 256-bit TLS/SSL encryption on all data transfers.
• Data stored in our databases is secured with AES-256 encryption.
• Two-factor authentication (2FA) for account login and sensitive activities.
• 24/7 security monitoring across servers and networks.
• Regular penetration testing and security audits.
• Mandatory data protection training for all staff.
• User funds are kept entirely separate from company funds.

As an ibaje user, you have the following rights over your own data:

To exercise any of these rights, contact the ibaje support team. All requests will be responded to within 30 days of receipt.

Ibaje strictly prohibits providing services to anyone under 18. The privacy and safety of minors is something we take very seriously.

• Age is verified at registration — no one under 18 can create an account.
• If any minor's data is collected by mistake, it will be deleted immediately.
• A parent or guardian may request the deletion of their child's data.

Ibaje retains your data only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements:

• Data for active accounts is retained for as long as the account remains active.
• Transaction records for closed accounts may be retained for up to 7 years as required by law.
• Retained after KYC document verification is complete, as required by law.
• Marketing preference data — deleted upon withdrawal of consent.

Once the retention period expires, data is securely deleted or anonymized.

Ibaje may update this Privacy Policy when necessary. Any changes will be reflected by an updated date at the top of the page, and significant changes will be communicated by email.

• Continued use of ibaje after any changes constitutes acceptance of the updated policy.
• You will be given the opportunity to decide before any major changes take effect.

Last Updated: January 2026